Returns & exchanges
Last updated 17 Oct 2026
Returns
You can request a return within 7 days of delivery for eligible items. Items must be unused, in their original condition and packaging, with any tags, accessories and manuals included.
Exchanges
Clothing and footwear can be exchanged for a different size within 7 days of delivery if they are unworn and in their original packaging. Exchanges depend on the new size being in stock; if it is not, we will refund the item instead.
Items we cannot take back
For hygiene reasons, opened beauty and personal-care products and in-ear audio products with broken seals cannot be returned unless they arrived damaged, faulty or incorrect.
Refunds
Once we receive and inspect a return, we refund the amount paid for the returned items to your original payment method or UPI ID. Original delivery charges are not refundable unless the item was damaged, faulty or incorrect.
Damaged, faulty or incorrect items
Contact us within 48 hours of delivery with photos and your order number and we will arrange a replacement or refund.
Warranty
Warranty terms depend on the product. If a product comes with a warranty, its product page says so and explains how to use it.
How to start
Contact us with your order number and the reason for the return or exchange. If you have an account, you can also send us a request from your account page.